How to fix Windows Defender error 0x80070015 on Windows 10/11

If you try to install updates through Windows Update, download apps or install updates to apps via through the Microsoft Store app, or conduct a scan with Defender the an error code error code 0x80070015 could occur. This article will help you to solve the issue the error 0x80070015.

This error message the error 0x80070015 indicates that the device is not in the state of readiness. This suggests that Windows Update, Store or Defender attempted to access the drive that isn’t accessible. The Windows Update Troubleshooter and resetting or installing Microsoft Store Microsoft Store, or running the Troubleshooter for the Store apps might not be able to help.

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Prior to the upgrade, the majority of Windows users didn’t use the integrated protection solution. Third-party solutions were the most popular security software that protected us from irritating malware.

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However it is true that in Windows 10, Microsoft offers enhanced Windows Defender, as a feasible alternative for people all over the world.

While Windows Defender offers solid protection with regular security updates, there are some glitches and errors.

In addition, Defender seems to crash when an offline scan has completed. We have looked into this and solved the issue using several possible solutions.

According to the users, Windows Defender error 0x80070015 may occur on your system and to address this issue the following are similar issues reported by users:

  • Error code 0x80070015 Windows 10 install
    • This problem can sometimes occur while trying to install a new version of Windows 10.
    • This issue can be caused by third-party antivirus, so be sure to disable it.
  • Error 0x80070015 Windows update
    • Sometimes this error message can interfere with Windows Update.
    • If that’s the case, be sure to reset Windows Update components and check if that helps.
  • 0x80070015 Windows Store
    • This error can sometimes affect Windows Store as well.
    • If you encounter it, be sure to try all the solutions from this article.

How can I solve this Windows Defender error 0x80070015?


1.Install the latest updates

  1. Open the Settings app. You can do that quickly by pressing Windows Key + I.
  2. When the Settings app opens, go to Update & Security section.
  3. Click the Check for updates button in the right pane.

If there are any updates available They will download immediately in the background. Once the updates have been downloaded, you need to restart your computer to install them.
If your system is up-to current, the issue will be solved. According to the users, Windows Defender error 0x80070015 usually is due to your system being not up to date.

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A system that is not up to date could have glitches or bugs in it, and if you want to make sure that your computer runs smoothly, it is essential to keep your system current.

Most of the time, Windows 10 automatically installs the updates that are missing, however occasionally, you may not have an update installed or two.

2. Take out any antivirus software from a third-party source.

Windows Defender doesn’t work well with third-party antivirus programs If you’re seeing Windows Defender error 0x80070015 The reason could be the antivirus program you use.

If you’re using a different software along with Windows Defender, it’s advised that you disable it , or remove it.

After this, the issue should be resolved. If you’re not satisfied by Windows Defender, you can change to a different antivirus software.

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3. Check the drive that aren’t found on the Custom Scan

A few users complained that there’s a particular problem that is present in Custom Scan. They claim that if you choose the drive that is empty or USB flash The Defender crashes.

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Thus, what you should to do is not to check those drives. Once that is done you can use you can use the Custom Scan should work without any issue.

4. Reset Windows Update services

  1. Press Windows Key + X to open Win + X menu.
  2. From the list of results choose Command Prompt (Admin) or PowerShell (Admin)
  3. When Command Prompt opens, run the following commands:

As per users, there are times when Windows Update services can interfere with your system and trigger Windows Defender error 0x80070015 to be displayed.

If you are experiencing this issue If you experience this issue, it is suggested to restart Windows Update services. Following these steps, Windows Update services will be reset, and the issue will be resolved.

5. Create a brand new user account

  1. Open the Settings app and navigate to the Accounts section.
  2. Select Family & other people from the menu on the left.
  3. Now click the Add someone else to this PC button.
  4. Choose I don’t have this person’s sign-in information.
  5. Go to Add a user without a Microsoft account.
  6. Enter the desired username for the new account and click Next.

If you’re seeing Windows Defender error 0x80070015 on your PC, the cause could be related to your user accountas it could cause this problem. In order to resolve it, you must create a new account.

When you’ve created your new account then switch it to that account and determine if this resolves the issue. If the issue doesn’t show up with the brand new user account, then transfer your personal data to it and use the account instead of the old account.

Windows Defender error 0x80070015

To prevent getting the Windows Defender error 0x80070015, when you run an individual scan, make sure you remove the drive that contains the CD/DVD in the event that there isn’t any media inside it. The same applies to virtual drives created by third-party software.

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