How to fix black screen problems on Windows 10. Windows 10 has this weird problem where after a successful login everything disappears and a black screen and mouse pointer is left behind. In fact, the problem is not new and has been occurring on Windows 7 for years.
The problem is clearly in Windows Explorer or in the user account profile which is getting corrupted due to various issues. This article introduces four easy ways to fix the black screen problem on Windows 10. We also mentioned a few workarounds in case you want to back up your data. So let’s start with the instructions without further delay.
Fix Windows 10 black Screen Issues
Before we go any further, let me clarify that a black screen error doesn’t mean your data has been lost. Everything, including your personal files on hard drives, is intact, only the GUI that allows you to interact with the computer is broken. To fix this we offered four different methods. Hopefully by the end of the guide you will have a working PC again. Let’s start the tutorial with the most preliminary method.
Restore Explorer to fix Windows 10 black Screen Issue
- The Explorer is the GUI element of Windows computers. So we’re going to restore it first and see if it works or not. Press Ctrl + Alt + Del at the same time and a new window will open. Here click on “Task Manager” ..
- Now click on the “File” menu and select “Run new task”. Here, enter explorer.exe and click the “OK” button. That way, the black screen issue should be resolved by now.
- If this does not solve the problem, you may need to change the Explorer configuration in the registry settings. Open a new task again in Task Manager and type regedit and hit Enter. After that, paste the following path into the registry’s address bar and hit Enter. You will be immediately redirected to the WinLogon folder.
- Next, scroll down and look for the “Shell” entry. Double click on it and make sure the value data is explorer.exe. If it doesn’t, type in explorer.exe manually and click the “Ok” button.
- Then close the registry and restart your computer. This time, you shouldn’t see a black screen on your Windows 10 PC.
Fix Windows 10 black Screen problem with advanced options Manage graphics drivers
- Similar to the first section, press Ctrl + Alt + Del at the same time to open a new window. Click the power button in the lower right corner. Now, hold down the Shift key and then click “Restart” .. Do not release the Shift key until after the screen says “Please Wait” ..
- The computer launches the Advanced Options screen. Here, click on Troubleshoot and then open Advanced Options. When you’re here, click Startup Settings to enter Safe Mode. Then click on “Restart” ..
- Now in the start window, press the 5 key on your keyboard to enter “Safe Mode with Networking”. This allows you to uninstall or update the graphics driver.
- After booting into Safe Mode, press the Windows and X keys to open the contextual start menu. Here, click on “Device Manager” ..
- Double-click “View Adapters” to expand the menu, and then right-click the list of drivers. Now, if you think an incorrect driver has been updated click “Uninstall a device” on your system. Then restart your PC.
- And in case you think the driver hasn’t been updated in a long time, click Update Driver. Next, select “Find automatically” to allow your computer to automatically download and install the latest driver from the Internet. Then restart the computer.
- However, if you find that Windows 10 has the wrong driver installed, select the option “Browse my computer …” and select the correct driver folder manually. You can download the compatible graphics driver directly from the manufacturer’s website or find it on the original CD that would have been created when you purchased the PC. After doing this, restart your computer and it should be normal with no black screen issues.
Uninstall Malicious Programs
- In case the above steps didn’t work, restart your computer into Safe Mode (follow steps 1-3 in the section above) and uninstall the apps that you think may be causing this problem. You can do this by pressing the Windows and X keys at the same time and then opening Apps and Features.
- Then sort the applications by date and uninstall the recently used applications. Also go through the list of apps and look for malware that you don’t remember installing. Remove these programs immediately. After that, restart the PC and check whether the black screen is no longer displayed in Windows 10.
Return to the previous Stable Build
- If none of the above steps worked, you can roll back your PC to the last stable build. To do this, go to the Advanced Options screen and click “Revert to Previous Version” .. Your PC will switch to the last working build of Windows 10. Don’t worry, it won’t delete any of your personal files.
- Other than that, you can also use the System Restore option. Click on it, find the latest restore point and move on. Be aware, however, that your PC will literally be taken back in time and any intervening changes to files or programs will be lost.
Restore System State
- There may also be problems with system files that can cause this problem. To verify and restore the authenticity of Windows 10 system files, open Command Prompt on the Advanced Options screen.
- Now type the following command in the Command Prompt window and hit Enter. The process will take some time so be patient. Then restart your computer and check if the black screen disappears in Windows 10. Also, make sure you have an active internet connection during this process.
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Create a New User Account to Secure Your Data
Sometimes when the user profile gets corrupted, you can see the black screen after logging into the system. In this case, you can create a new user account and move your old files to a new profile. Basically, you can clone the old user profile into a new one. Don’t worry, all of your files and drives can still be accessed in the new profile. So if you want to backup your data, this is the best way to do it.
- Open the Task Manager by pressing Ctrl + Alt + Del and then pressing type compmgmt.msc in the task run. Then check the box for “Administrator Rights” and press Enter.
- Double-click Local Users and Groups to expand it, then open Users. Here, right click in the main window and select “New User” .. Now enter a username, password (optional) and other descriptions and click the “Create” button.
- After that, click on “Groups” in the left pane and then open “Administrators” in the main window.
- Then click the “Add” button below and enter the name of the user account. Remember, you must enter the username and not the full name. Then click the “OK” button and restart your PC.
- This time the computer should start up normally. Now all you have to do is log into the new account. Furthermore, open C: \ Users \ and enable hidden items in the “View” tab. Open the old user account here, copy all folders and paste them into your user profile. This way you can clone your old profile to a new one.
Note: Do not copy the App Data folder and the NTUSER.DAT file.
Essentially, it’s more of a workaround than a solution to the black screen issue on Windows 10, but you can get your PC back without reinstalling Windows 10 from scratch.
Reset your PC to Remove the Black Screen Altogether
If your PC shows a black screen immediately after turning on your computer, as a last resort, you’ll need to reset your computer. We have already created a detailed tutorial. So, click on the link to go through it and perform a reset process. Make sure you go through the “Inoperable
Fix Black Screen Issues on Windows 10 Right Away
That was our in-depth look at how to fix the black screen error on Windows 10. We have provided a total of four options so that you can make all the decisions. Additionally, we’ve offered some advanced options that you can use to restore your PC to a working condition. So go through the guide step by step and you will likely fix the problem yourself. Anyway, that’s all of us. If the article helped you fix the black screen issue on Windows 10, let us know in the comments section below.