Why did I get error KB2267602?

Windows Update continues to fail to search for Updates and cannot install them. This problem could be caused by many things.

  • Windows Registry
  • Windows Filesystem
  • Internet access
  • Windows Update service
  • File corruption
  • Misconfiguration
  • Adware
  • Virus and Malware

Read More: Fix Error Code 0xa00f4271 on Windows 10 in a few Steps

How to fix Windows Update error KB2267602?

If you are technically proficient, however, you can follow the steps below.

1. Click Start and start typing on your keyboard for “services.msc”
2. In your search results “services.msc” should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.
4. Search for “Windows Update”
5. Right-click the “Windows Update” and then click Stop.

Now, we will clean the Windows Update temporary cache directory:

1. Hold your windows-key pressed and hit “R” key simultanous.
2. A small new windows will appear.
3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)

We will now start the Windows Update Service once again.

1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.

If the problem persists, you may run the System File Checker utility (SFC). This tool checks your filesystem.

See also  Fix Windows 10 Update KB4592438 Failed to Install [7 Easy Ways]

1. Click Start and start typing on your keyboard for “cmd”.
2. In your search results cmd should show up with an black icon.
3. Right-click it and select Run as administrator.
4. If you are prompted for the admin password, enter the password and click OK.
5. A new completely black windwos will open. You can type commands directly into this window.
6. Type sfc/scannow and press Enter.
7. This process will take a long time. You can minimize this black windows and work on.
Come back to the black window after a time and check if the process finished.

After the SFC process is complete, restart your computer. You can search again for updates after the restart.

You are still facing the same issue?

Restart your computer

Next, clean Windows Update download path. These steps are for only expired users! Regedit can cause your computer to crash and you may lose your files. Use a professional tool or take care to secure your computer.

1. Hold your windows-key pressed and hit “R” key simultanous.
2. A small new windows will appear.
3. Type regedit in this new windows and hit Enter.
4. In the new windows you have a navigation on the left side. Use it to navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

5. Once you found it, search for WUServer and WIStatusServer in the right hand pane.
6. If they are not listet we cannot clean the download path. Othwerwise delete both.
7. Restart your computer.

You can search again for updates.

Are you still having this problem? This is an unusual problem, and you should have your computer checked by a professional. For more related queries checkout Errorslab.com

Leave a Comment